Chapters

Preface

Chapter 1 Fundamentals of Management

1.1 What is management?

1.2 Functions of management

1.3 Types of managers

1.4 Titles of managers

1.5 Necessary skills for management

1.6 Management and organization

1.7 Visibility management

1.8 Execution management

1.9 Leadership

1.10 Connecting with transportation:one airline management organization

Chapter 2 Strategy

2.1 What is strategy?

2.2 Focus of strategy

2.3 Levels of strategy

2.4 Phases of strategy management

2.5 The strategic management process

2.6 Strategic analysis

2.7 Connecting with transportation:strategic management of shipper and carrier

Chapter 3 Planning and Controlling

3.0 What is planning

3.1 Types of plans

3.2 Planning under uncertain circumstances

3.3 Managing by plan

3.4 Control:what is control?

3.5 The importance of control

3.6 Types of control

3.7 The control process

3.8 Planning for control

3.9 Connecting with transportation:an overview of transportation market

Chapter 4 Decision-making

4.1 What are needed in decision-making process?

4.2 The rational decision-making models

4.3 Bounded rationality and satisficing

4.4 Improving decision making

4.5 Multiple criteria decision analysis

4.6 Quantitative analysis and decision-making

4.7 Connecting with transportation:performance measure in transportation evaluation

Chapter 5 Managing Change

5.1 What are change and change management?

5.2 Forces for change

5.3 Types of change

5.4 Change management process

5.5 Possible resistance to change

5.6 Change strategies and approaches

5.7 Connecting with transportation:transportation modes development

Bibliography

Suggesting Readings